You may think a telemarketer’s job is all about talking, but being able to listen is also important. Through listening to the customer’s questions, doubts and concerns rather than preventing them from getting a word in edgeways, a telemarketer is able to identify the true needs of the customer, and they can then discuss these needs in more detail to generate more positive leads.
Anyway....
Here are five of the key qualities that a good telemarketer should possess
1. Listening Skills
2. Ability to Ask the Right
Questions
3.
Honest
further problems down the
line.
4. Well
Informed
5. Ability to Stay In
Control
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